Terms of Use

These Terms and Conditions set out the rules that govern your use of the Crazy Vegas platform and describe the relationship between you and us. They explain account responsibilities, eligibility to play, acceptable use, how promotions operate in general, the handling of deposits and withdrawals, and how disputes and changes to these terms will be managed. By using our site you accept these terms and any changes we publish.

Account responsibilities

We require each player to keep their account details accurate and secure. You are responsible for all activity on your account and for keeping your login details confidential. Notify us immediately if you suspect unauthorised access. We may restrict, suspend or close accounts where we reasonably suspect fraud, money laundering, chargebacks, use by unauthorised persons or breaches of these terms.

Eligibility requirements

To open an account you must be of legal gambling age in your country and be permitted to use our services under local law. We may refuse registration, limit access or close accounts where residency is in a restricted jurisdiction. Only one account per person is allowed unless we agree otherwise. We may require proof of identity, age and address before permitting play or allowing withdrawals.

Acceptable platform use

Use of the site must be lawful and in accordance with these terms. You must not use automated systems to access or play, exploit software bugs, or attempt to manipulate game outcomes. Abusive, harassing or fraudulent behaviour toward staff or other users is prohibited and may lead to account suspension. We reserve the right to remove or withhold funds if activity contravenes these rules.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which will be published with each offer. Unless stated otherwise, promotional balances often carry wagering requirements, eligible games and bet limits. We will not publish misleading bonus conditions. If bonus terms are unclear or unavailable for your location, the promotion may not be offered. We may disqualify play that we reasonably consider to be bonus abuse.

Deposits and withdrawals

We accept a range of payment methods where available in your country. Minimum and maximum amounts may apply and can vary by method. Deposits are normally credited immediately; withdrawals are processed after verification checks.

Verification and checks

Before paying out winnings we may request identification documents, proof of address and proof of payment method. These checks are standard and help prevent fraud and money laundering. Payouts may be delayed while verification is completed. We may apply reasonable limits or hold funds for review where required.

Dispute resolution

If you have a complaint, contact our support team and provide full details so we can investigate. We aim to resolve issues quickly and fairly. If we cannot resolve a dispute directly, we will provide details of any independent complaint service or other escalation path available in your jurisdiction.

Updates to terms and conditions

We may update these terms at any time. Changes will be published on the site and will take effect from the date shown. Continued use of CrazyVegas after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.